You can return or exchange your item 14 days from the day you received it. If you would like to return or exchange your item, please email us at email@example.com
Do not forget to indicate "Return" or "Exchange" as the email subject.
Returns are only accepted if the item is unworn, and is in it's original condition. All of the original tags must be attached and the item needs to be shipped in it's original packaging. Make sure you have kept your receipt or order confirmation! You will need these for your return to be processed promptly.
Returns are free, however, if you would like to exchange your item you will be liable for all shipping costs associated with the exchange.
The shipping fee cannot be refunded. After we received your return, the funds will be automatically returned to your original payment method with the shipping fee deducted.
Delivery times of your return or exchange can vary depending on where you are located.
We recommend using a tracked postal service If you are sending an item that costs more than 75USD, or purchasing shipping insurance. Otherwise we cannot guarantee that the item will reach us.
The Empty Industry is not responsible for any items or packages lost in the post.